Crisis Support

National Suicide Prevention Lifeline


Crisis Text Line

Text NAMI to 741-741 to connect with a trained crisis counselor to receive free, 24/7 crisis support via text message.

NAMI HelpLine

Call 1-800-950-NAMI (6264) M–F, 7 a.m.–3 p.m. PT for free mental health info, referrals and support.

Find a Local NAMI

How Do I Join the Conference?

Signing Up with Whova

All of our sessions will be on Zoom and we’re using an online event platform called Whova, which has a website and phone app with links to our streaming sessions, networking opportunities, and more.

Create your Whova account to join using your computer and to download the smartphone app.

You will need to create a free account on the Whova website to access the conference sessions, using the same email you used to register for the conference.

Once you’re signed up, you should be taken directly to our conference event; if you aren’t directly added to the event, you will be asked for an event invitation code that was sent to the email you used to sign up for the conference.

Already used the Whova app in the past? Double-check that it is installed on your phone, and log in using your existing account email and password.

Using Whova

  • View the event agenda, speaker bios, and plan your schedule by saving events to your calendar
  • Access livestreams and videos directly within sessions and utilize the session Q&A
  • Network with other attendees and set up virtual meet-ups to connect remotely
  • Post and answer questions and discussion topics on our community board
  • Receive updates, such as last-minute changes
  • Get presentation documents and slides (if the event organizer uploaded them)

Check the Whova Attendee Guide and FAQ page for more information.

Attending Sessions

Conference sessions will be played on Zoom using the 360p video setting inside the Whova platform, so those tuning in on larger screens or monitors can expect to see lower-resolution images.

You will need to use Google Chrome as your browser to attend sessions and participate.

Click on Agenda to see the schedule and see the link to join in the description for each session.

When you join a session, you will “join with audio” to hear sessions. Note: regular session capacity is capped at 300 so arrive on time to the sessions you’d like to attend. (We will share video replay links after the conference so you can see any sessions you missed.)

Test your internet speed. Streaming software usually has Internet speed requirements. For our Zoom sessions, the requirement is 2Mbps at the minimum. You may test your Internet speed here:

More Questions and Troubleshooting

I’m having trouble seeing or hearing the session.

Make sure you’re using Chrome as your browser. When in Zoom, you can select grid/participant/speaker or presenter view and it will on show them and their screen.

I’m having trouble logging in.

If you are having trouble with getting into Whova, clear their cache in Chrome and rejoin using Chrome.

Can I view on my smart phone?

Yes, you can use the Whova app.

Can I view on an iPad?

Yes. If you are having issues using an iPad, we recommend you check to make sure you have the latest iOS.

Do I need to attend both days?

No, you can attend one or both.

Will sessions be recorded?

Yes, if you cannot attend or miss a session, you will be able to see video replays after the conference ends. We will email attendees when the videos are available.

Do I need a Zoom account?

No. While our sessions are using Zoom, they will appear within the Whova app. You will need to be logged into Whova on your desktop computer or mobile phone using the Whova mobile app to attend.

Do I need to register for sessions I would like to attend?

No, when you are registered, you will see the full agenda with streaming links for all the sessions. We do suggest you mark your calendar for sessions you’re interested in, as regular session capacity is capped at 300. (If you miss one, you can catch video replays of all the sessions later). Check the agenda for sessions you’d like to attend now You can save also events to your calendar with the Whova web and mobile apps.

Do I need to use my camera?

No, you do not need to have your camera on to view sessions.

Do I need to download the mobile app?

The mobile app is not necessary for viewing sessions, but you will need it to enjoy the interactive features we are offering. Whova is known for its interactive features so you will have opportunities to ask and answer questions and share your insights and stories on our community board, connect with other attendees and plan and attend meet-ups, take polls, and more.