I’m having trouble seeing or hearing the session.
Make sure you’re using Chrome as your browser. When in Zoom, you can select grid/participant/speaker or presenter view and it will on show them and their screen.
I’m having trouble logging in.
If you are having trouble with getting into Whova, clear their cache in Chrome and rejoin using Chrome.
Can I view on my smart phone?
Yes, you can use the Whova app.
Can I view on an iPad?
Yes. If you are having issues using an iPad, we recommend you check to make sure you have the latest iOS.
Do I need to attend both days?
No, you can attend one or both.
Will sessions be recorded?
Yes, if you cannot attend or miss a session, you will be able to see video replays after the conference ends. We will email attendees when the videos are available.
Do I need a Zoom account?
No. While our sessions are using Zoom, they will appear within the Whova app. You will need to be logged into Whova on your desktop computer or mobile phone using the Whova mobile app to attend.
Do I need to register for sessions I would like to attend?
No, when you are registered, you will see the full agenda with streaming links for all the sessions. We do suggest you mark your calendar for sessions you’re interested in, as regular session capacity is capped at 300. (If you miss one, you can catch video replays of all the sessions later). Check the agenda for sessions you’d like to attend now You can save also events to your calendar with the Whova web and mobile apps.
Do I need to use my camera?
No, you do not need to have your camera on to view sessions.
Do I need to download the mobile app?
The mobile app is not necessary for viewing sessions, but you will need it to enjoy the interactive features we are offering. Whova is known for its interactive features so you will have opportunities to ask and answer questions and share your insights and stories on our community board, connect with other attendees and plan and attend meet-ups, take polls, and more.